View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Wisconsin Department of Health Services
You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.

Patient & Visitor Services

We seek to provide a positive experience to all who enter our doors, patients and visitors alike. Helping you find your way around is an important part of this effort.

Look for volunteers staffing the information desk in the main lobby. They are happy to assist you. Services for patients and visitors include:

Interpretation Services—We provide professional medical interpreter services, free of charge. If you need language assistance, or are hearing impaired, please ask your nurse for help.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.

Cafeteria Hours—The cafeteria is located on the ground level the hospital and is open Monday through Friday from 7 AM until 7 PM. The cafeteria serves breakfast from 7 until 10 AM, lunch from 11 AM until 1:30 PM, and dinner from 4:30 PM until 6:30 PM. A smaller menu is offered at other times, including bagels, toast, packaged salads, and sandwiches. A vending area is also located nearby on the ground level to purchase soda, coffee, soups, pre-packaged sandwiches, and snacks 24 hours a day. Microwaves are also available.

Chapel— Open and available at all times for private prayer and visits, the chapel also holds Worship services daily. Holy Communion is distributed to Catholic patients. Upon request, pastors will be called to serve patients of other denominations.

Gift Shop— Located in the main lobby of the hospital, the gift shop offers unique gifts and flowers, as well as magazines, stamps, cards, candy and personal care items. The gift shop is open Monday through Friday from 8 AM until 4:30 PM and closed Saturday and Sunday.

Lost and Found— If you have misplaced any of your belongings, please notify your nurse. You may also call 723-1811 to inquire about lost or found items.

Mail— Mail is delivered to patients daily. A hospital staff member will post outgoing mail for you. Any mail received after you have been discharged will be forwarded to your home address.

Tobacco-Free Facility— No smoking is allowed in any of our facilities or grounds. Thank you for respecting our policy.

Wireless High-Speed Internet— HSHS St. Joseph's Hospital offers complimentary high sleep wireless internet access to HSHS St. Joseph's Hospital patients. This service is free of charge. As with all wireless communications, you may encounter areas where you will not be able to pick up a signal. Access to our wireless system is not guaranteed. You are responsible for knowing how to configure your own equipment. If you are experiencing technical issues or difficulties accessing the network, please refer to your business helpdesk or your laptop's manufacturer.

Configuration information: SSID YourChoiceYourVoice

Step 1: Configure your wireless card and make sure it is in working order. Make sure that data encryption (WEP) is disabled.

Step 2: Depending on your wireless card or settings either select or enter the SSID of YourChoiceYourVoice.

Step 3: Launch your browser.

Case Management: (715) 717-7376
Spiritual Care: (715) 717-7380
Guest Services: (715) 717-7439
View visiting hours.
View directions and map.


We provide for spiritual care and other spiritual services for patients who request them. 
Send Spiritual Care an email.
Call (715) 717-7380.

Visitor guides for the Chippewa Falls area are located in the main lobby near the Information Desk. View a listing of area hotels.

Patient and family advisors provide a voice that represents all patients and families of patients who receive care at HSHS St. Joseph's Hospital. They partner with hospital doctors, nurses, and administrators to help improve the quality of our hospital's care.
Learn more.

Our hospital conducts various drills in patient areas so our colleagues will know how to respond in an actual emergency. If a drill is conducted in your area, please remain calm and wait for instructions. If you have any concerns about your safety in a drill or an actual emergency, please notify your nurse.